Pediatric Associates

The pediatricians and dedicated staff at Pediatric Associates, P.C. welcome you to our practice. The goal of our pediatric practice is to provide individualized care by responding to the particular needs of your child. With this approach, we feel we can make a difference in the future health and happiness of your child.

We recognize all children are different and tailor our treatment by examining your child, learning more about their personality and experiences. We will discuss the findings with you and explain them thoroughly. Together we can have a positive influence on the health of your child.

Please tell your friends and neighbors about us. We serve the pediatric needs of the Phoenix metro area.

Office Hours
Monday thru Friday — 7:30 am to 5:00 pm
Saturday (sick visits only) — 7:30 am until done seeing patients (usually 11-12)
Sunday in winter months (sick visits only) — 7:30 am until done seeing patients
Call 602-861-1611 for appointment

Phone Calls
Our Triage Person is available Monday — Friday to answer baby care questions, medication questions or to help you decide if your child needs to be seen. If you wish to speak to the doctors, non-emergency calls are answered at the end of the afternoon and, as time permits, between appointments. For a complicated problem, please schedule an appointment. When calling about a sick child, always have a pencil and the number of your pharmacy ready. As we have limited staff on Saturday, please hold all routine calls until the weekdays.

Medication Refills
In general, please have your pharmacy call our office for medication refills. When calling, please specify dose, time given, and quantity desired. Please allow 1—2 days for processing.

Payments
Our office policy is to collect payment in full for services at time of the visit, including all copays due. We are pleased to accept cash, check, MasterCard or VISA for your convenience. If you need to arrange a payment plan, please contact our billing department.

Fees
Charges for professional visits, procedures, medications, and lab tests are determined based on the time spent, the cost of supplies and the complexity of the problem. Scheduled consultations or well visits cancelled with less than 24 hours notice will be charged to you; missed appointment charges are not covered by insurance plans.

Insurance
Claims will be submitted to all insurance companies we are contracted with.

Emergencies
LIFE-THREATENING EMERGENCY — Call 911 for Paramedics

We recommend that all parents learn CPR and keep emergency numbers handy. Other true emergencies — go to your nearest emergency room. Ask the ER staff to contact our office on arrival.

Poisonings
Call the Poison Control Center first: 1-800-222-1222. Then call our office.

After Hours
For urgent problems that can’t wait until the next day (no medication refills or routine questions, please!), call the office number and the answering service will contact the nurse or doctor-on-call. When you call, describe the problem and indicate whether you need your call returned immediately or whether it can wait an hour.

Urgent Problems
Call our office. If we are out of the office, the answering service will contact us.

Pediatric Associates, P.C.
7600 N. 15th Street  Suite 130
Phoenix, AZ 85020   Phone: 602-861-1611

Answering service: 480-303-1841
Fax: 602-371-8929